Coronavirus: Dental Clinic Updates
YOUR SAFETY COMES FIRST
Our patient clinics and surgery center are now open but are operating at a reduced capacity to abide by necessary safety measures.
We continue to exceed all US Centers for Disease Control and Prevention (CDC) and American Dental Association (ADA) infection control guidelines and have added advanced protocols and personal protection equipment to ensure the safety of our patients, providers, and staff.
To make an appointment at any of our clinics or for a teledentistry appointment call 909-558-4222.
- The following clinic locations are scheduling appointments for established patients and new patients:
- Faculty Dental Practice
- Koppel Special Care Dentistry Center
- Orthodontic Clinic
- Pediatric Dentistry Clinic
- Implant Dentistry Clinic
- The following clinic locations are open for emergency care or established patients only. We look forward to welcoming new patients again later on this fall.
- Student clinics: pre-doctoral (DDS) clinic, dental hygiene clinic, and some of our advanced education clinics
- Emergency care: We prefer all emergency dental patients begin their care with a teledentistry appointment. This allows us to evaluate your needs, determine treatment options, and decide if a COVID-19 test is required before treatment can be rendered.
- Due to COVID-19 safety measures, pre-appointment COVID testing may be required.
- The School of Dentistry call center will schedule appointments for dental care and pre-appointment COVID-19 testing.
- Most of our scheduled dental patients will be tested for COVID-19 the day before their dental appointment..
- COVID-19 testing must be completed at the LLUH COVID-19 Testing Site: 1776 W. Park Avenue, Redlands, CA
- Once tested, patients must self-quarantine for the remainder of the day and until their dental appointment. This is to minimize exposure opportunities for the virus between the test and the dental appointment.
- COVID-19 test results will be made available in the MyDentalChart patient portal. Patients may also contact the call center for results 24 hours after the test has been completed.
- If the test result is negative, scheduled dental treatment can be provided.
- If the test result is positive, the patient’s dental appointment will be cancelled. Once the patient tests negative for the virus an appointment may be rescheduled.
- Patients will not be charged any out of pocket fees for the COVID-19 test.
- We will call each patient before their appointment to ask a series of screening questions.
- Patients being seen in one of our Prince Hall clinics will enter through the main lobby entrance. (See diagram).
- Upon entering the building patients will be asked a series of screening questions, have their temperature taken, and receive a wrist band. Patients will then be escorted to a designated waiting area.
- All patients must wear a mask. If you do not have a mask a complimentary one will be provided.
- Hand sanitizer is available for patient use throughout the clinic.
- Waiting rooms no longer offer magazines, books, or toys since those items are difficult to clean and disinfect.
|Monday - Friday||7 a.m. - 5 p.m.|
If you have any of the following symptoms, please contact your local primary care physician for health clearance before coming to any of the School of Dentistry Clinics.
- Fever (Temp > 37.8°C/100.0°F)
- Shortness of breath
- Not feeling well or muscle aches
- Loss of taste or smell
- Sneezing and/or runny nose
- Sore throat and/or coughing
- Gastrointestinal symptoms